Privacy Policy
Melancon Law Firm ("we," "our," or "us") operates the website https://www.melanconlawfirm.com/home (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data, specifically concerning our mobile and text messaging initiatives.
1. Information We Collect
We collect information you provide directly to us when you interact with our Site. This includes: Personal Identification Information: Name, email address, mailing address, and phone number. Consent & Opt-In Data: Phone numbers and specific consent captured when you opt-in to receive text messages or marketing materials from us. Usage Information: Standard web log data, such as your IP address, browser type, pages visited, and the dates/times of your visits.
2. How We Use Your Information
We use the information we collect for business purposes, including to: Provide, operate, and maintain our Site and legal services. Process your inquiries, transactions, and requests. Send you operational and promotional text messages (SMS/MMS), updates, alerts, and legal marketing information if you have explicitly opted in to receive them. Improve our website design, customer service, and overall user experience.
3. Sharing of Information and Mobile Privacy Restrictions
We do not sell, rent, or lease our customer lists to third parties. We only share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Crucial Mobile Opt-In Disclaimer: No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number, consent details, and SMS interaction data are strictly used internally by Melancon Law Firm to provide the text messaging services you requested and will not be shared, sold, or transferred to any third party.
4. How to Opt-Out of Text Messaging
If you have opted in to receive automated text messages from us, you can opt-out at any time. To stop receiving text messages, simply reply STOP to any text message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. For help or more information, you can reply HELP or contact us directly at office@melanconlawfirm.com or call us at (512) 610-4755.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal details. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our mobile messaging practices, please contact us at: Company Name: Melancon Law Firm Service Areas: Travis County Texas Mailing Address: 1307 Nueces Street Austin TX 78701 Phone Number: (512) 610-4755 Email: office@melanconlawfirm.com
Terms of Service & SMS Mobile Messaging Terms
Effective Date: August 14, 2026
Please read these Terms of Service ("Terms") carefully before using the website https://www.melanconlawfirm.com/home (the "Site") or opting into the mobile messaging program operated by Melancon Law Firm ("we," "our," or "us"). By accessing our Site or opting into our text messaging program, you agree to be bound by these Terms.
1. Description of the Mobile Program and Message Types
Melancon Law Firm offers an optional mobile messaging program to communicate with clients and prospects regarding their legal needs. If you consent to receive conversational, informational, and promotional SMS from Melancon Law Firm, you agree to receive conversational, informational, and promotional SMS from us. These text messages may include, but are not limited to: Conversational Messages: Direct, one-on-one responses to your inquiries about your legal case, your court times or your inquiry regarding representation. Informational Messages: Court date reminders, payment confirmations, updates regarding your case, and important scheduling or appointment notices. Promotional Messages: messages regarding current firm legal packages that might benefit you.
2. Customer Care and Support
If you experience any issues with our mobile messaging program, you can request assistance directly from your mobile phone. Reply HELP to any text message you receive from us for support. Alternatively, you can contact our office directly at office@melanconlawfirm.com or call us at (512) 610-4755.
3. Opting Out of Mobile Messaging
You can cancel the SMS service at any time. Reply STOP to any text message you receive from us to opt-out. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
4. Message Frequency and Rates
Messaging frequency may vary depending on your interactions with us and the nature of your insurance account needs. Message & data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
5. Carrier Disclaimer
The mobile carriers (including, but not limited to, T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages.
6. Links to Privacy Policy and Additional Terms
We deeply value your privacy. Your information and opt-in status will strictly be managed under our mobile compliance standards. Scroll to the top of this page to view our full Privacy Policy, which details exactly how we safeguard your information and explicitly ensures that no mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
7. Contact Us
For any questions regarding these Terms or our services, please contact us at: Company Name: Melancon Law Firm Mailing Address: 1307 Nueces Street, Austin TX 78701. Phone Number: (512) 610-4755 Email: office@melanconlawfirm.com
8. SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
9. Types of SMS Communications:
If you have consented to receive text messages from Melancon Law Firm, you may receive messages related to the following (provide specific examples):
• Appointment reminders
• Follow-up messages
• Billing inquiries
• Case updates.
10. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per week related to your case, billing, etc.
11. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
12. Opt-In Method:
You may opt-in to receive SMS messages from Melancon Law Firm in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form
13. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
14.Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at office@melanconlawfirm.com
Additional Options:
15. Standard Messaging Disclosures:
• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP"
• Message frequency may vary